By
David Pilling
Already this year, at least
six governments in Africa have shut down the internet, often with the
complicity of western providers. This month in Sudan, as soldiers from a
government paramilitary force went on a killing spree in the capital Khartoum,
the internet went dark, preventing protesters from documenting the violence on
social media.
By the end of it, more than
100 people had been killed and many more assaulted. With the flick of a switch,
an opposition protest movement that had just weeks before used social media to
organise the overthrow of Omar al-Bashir, a dictator of 30 years’ standing, was
reduced to the secret meetings and safe houses of the pre-internet age.
That is a particularly graphic
example of the power of new technology both for progressive change and for its
opposite. But all over Africa, the double-edged nature of digital technology is
becoming increasingly apparent. Take the social activists in the Democratic
Republic of Congo who use online activism to try to keep their crooked government
on the straight and narrow, but find themselves plunged into digital darkness
when poll results are being cooked up.
On the face of it, an internet
shutdown in Africa seems less noteworthy than one in Europe, China or North
America, where the use of online technology is more widespread. Internet
penetration in Africa — while rising more rapidly than elsewhere — is still
just 37 per cent, against 61 per cent in the rest of the world.
Yet in some ways, Africans are
more dependent on internet and smartphone technologies than people elsewhere.
Nigeria has gone from 100,000 working fixed-line phones in the early 2000s to
170m mobile subscribers today.
In a country with potholed,
hazardous roads, the internet is not so much an alternative highway as the only
one. Hundreds of millions of Africans use cellular services to transfer money
to their family or to pay for goods and services.
In the absence of a universal
banking system, if the mobile network goes down, the impact can be devastating.
Similarly, in countries with
heavily controlled print media, the internet becomes the only source of
reliable information — as well as one of rumour and deception. In a
cat-and-mouse game, Tanzania’s authorities have sought to tax bloggers out of
existence by imposing exorbitant fees.
Uganda has put a daily tax on
the use of platforms, such as Facebook, Twitter and WhatsApp, to curb what the
government deems “idle chatter”. More important even than the fragility of
physical infrastructure is institutional and regulatory frailty.
Consumers in advanced
economies are only now waking up to the dangers posed by technology to their
privacy and freedom.
In Africa, companies are still
at the stage of what Kenyan writer Nanjala Nyabola calls “a mass data sweep” in
which information about an expanding consumer class is being busily devoured.
Even governments may be vulnerable.
Technicians working at the
African Union headquarters in Addis Ababa in 2017 noticed that peak data usage
in the building occurred every night between midnight and 2am.
A report in Le Monde,
vehemently denied by Beijing, said data from the heavily bugged headquarters —
a gift from the Chinese government — was being downloaded to Shanghai every
night. Many African countries are now almost wholly reliant on Chinese companies,
including Huawei, for their digital services.
Transsion, a Shenzhen-based
handset maker, sells more phones in Africa than any other company. It has even
begun manufacturing in Ethiopia.
Many Chinese companies,
including ZTE and Hikvision, provide the surveillance technology used by
African governments to monitor — or spy on — their own populations. CloudWalk
Technology, a Guangzhou start-up, last year signed a deal with the government
of Zimbabwe to provide a mass facial recognition programme.
Zimbabwe will send data on
millions of its citizens, captured by CCTV cameras, to the Chinese company,
which hopes to improve technology that still struggles to distinguish between
black faces.
Ms Nyabola, whose book Digital
Democracy, Analogue Politics explores these tensions in her native Kenya,
paints a picture in which the benefits and hazards of new technology are finely
poised. On the plus side, she says, citizens regularly tag politicians and
judges on Twitter, demanding an accountability unthinkable even a few years
ago.
The contest is often evenly
matched. In the run-up to the 2017 presidential elections, the electoral
commission’s head of technology was found murdered. When the all-electronic
system began to spit out results, citizens posted paper ballots online in an
effort to expose what they suspected was wholesale fraud.
In the end, the Supreme Court
— a piece of kit invented in the 18th century — took the bold decision to order
a rerun of the whole election. The incumbent won anyway. “Using technology
as a substitute for trust creates this black box,” says Ms Nyabola.
“But most of us don’t
understand how these systems are built. So what comes out is just chaos.”
Governments in Africa have a
massive opportunity to use the digital revolution to improve the lives of their
citizens. Too many are using it against them.
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